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SHIPPING AND RETURN POLICIES 

SHIPPING POLICY

ORDERS ARE PROCESSED AND SHIPPED ONLY ON BUSINESS DAYS. THIS EXCLUDES SATURDAY, SUNDAY, AND ANY MAJOR HOLIDAYS. ALL ORDERS REQUIRE A SIGNATURE. WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN PACKAGES. 

 

HAIR EXTENSION/ BUNDLES : PROCESSING TAKES 3-7 BUSINESS DAYS. ONCE ORDER IS SHIPPED IT TYPICALLY TAKES 3-5 BUSINESS DAYS FOR CUSTOMER TO RECEIVE ORDER. SHIPPING TIMES MAY VARY DUE TO CARRIER DELAYS. 

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UNIT/ WIGS: PROCESSING TAKES 15- 21 BUSINESS DAYS. ONCE ORDER IS SHIPPED IT TYPICALLY TAKES 3-5 BUSINESS DAYS FOR CUSTOMER RECEIVES ORDER. SHIPPING TIMES MAY VARY DUE TO CARRIER DELAYS. 

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RETURNS & EXCHANGE POLICY

DUE TO THE NATURE OF THE PRODUCT THERE IS A STRICT NO REFUND OR EXCHANGE POLICY IN PLACE. UNITS ARE MADE TO ORDER AND CAN NOT BE RETURNED OR EXCHANGED. EXCHANGES CAN ONLY BE MADE IF THE WRONG ITEM WAS SHIPPED TO THE CUSTOMER. 

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